Delivery

Our office will be closing Wednesday 23rd December 2020 and will reopen Monday 4th January 2021. Orders placed during this period will be shipped when we return 4th January 2021.

Due to the closer of borders, we will not be able to ship to Europe or Ireland until further notice. We apologise for any inconvenience.

Courier Used
DPD
Order before 14:00pm
Free

Saturday Delivery: £14.00

Pre 12:00pm Delivery – Order before 14:00pm
: £15.00

Due to the closer of borders, we will not be able to ship to Europe or Ireland until further notice. We apologise for any inconvenience.

European Shipping 3-9 working days – £18.00
Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden
Please call 0330 2020 605 or email hello@coolsoftsleep.co.uk if you would like to place an order to the Canary Islands.

Additional Information
Please note that if you live in Scottish Highlands/ Ireland/ Isle of Man or Channel Islands your order will be a 2 day delivery service.

An Email & SMS will be sent the day before so you can select your preferred 1 hour time slot. Tracking available with follow my parcel. Options to select alternative delivery date, collect from local DPD Pick up Shop or leave with a nominated neighbour.
Cut Off: Orders must be placed by 2pm Monday-Thursday to receive next day delivery.
Orders placed after 2pm will be despatched next working day.
Orders placed on Friday before 2pm will receive the order on Monday unless Saturday service is selected.
Orders placed after 2pm Friday or Saturday/ Sunday will be despatched next working day.

Please Note:

Please be aware that delivery of products to some regions may incur a customs/sales tax that is payable on delivery of the physical items that you have ordered and that CoolSoft unable to refund any amount charged.

If you live outside of the UK and would be interested in placing an order with us please call 0330 2020 605 or email hello@coolsoftsleep.co.uk for more information.

Customer Service Enquiries

If you have any questions regarding your delivery please call our team on 0330 2020 605 or email hello@coolsoftsleep.co.uk.

Open Times:

Monday – Thursday: 8:30am – 5:00pm
Friday: 8:30am – 4:00pm
Saturday/Sunday: Closed

Changing the way you sleep.
Features and benefits.

Instant cool-to-the-touch

Conducting heat away from the body – CoolSoft^™ even feels cool to the touch!

Absorbs moisture

Wicking and evaporating moisture for a comfortable night’s sleep.

Extremely comfortable & soft

Quilted with 450 gram virgin polyester providing optimum sleeping comfort.

Easy to fit

Quick and easy to fit, leaving even more time for your beauty sleep!

Hygienic & anti-allergenic

Ideal for allergy sufferers. Safe to use and easy to dry clean.

Looks fresh

Abrasion and pilling resistant to ensure our products look fresher for longer.

What our customers say

The CoolSoft mattress topper and pillow has improved my quality of sleep so much! I'd recommend any menopausal ladies to try them if you're suffering from the dreaded night sweats. Not only do I no longer wake up in a pool of sweat each night, but my husband is also sleeping better, as I no longer toss and turn all night - result!

Treacy Bird

10/03/2020

The CoolSoft Mattress Topper is brilliant. At first, I was dubious about it working but the very first night using it I could tell a difference! I woke up for the first time in a long time have had a restful sleep and feeling refreshed. Being of menopausal age and suffering hot flushes at night I just can't recommend this enough! It also has such a lovely soft feel and is so comfortable to sleep on and love how it stays put due to the corner straps which holds it in place.

Sam Hinchliffe

23/01/2020

Having had my pillow for a few months now I can honestly say it has made a big difference in my sleeping, I have a cooler head which I hadn’t had for such a long time, especially going through the menopause. It’s amazing, soft and totally goes above my expectations. A little expensive some would say but to me, it’s been an investment in my health and worth every penny. Absolutely delighted with my purchase.

Karen Fucella

22/01/2020

Wow, I honestly can't rate the pillow and mattress topper enough! Having suffered from restless legs and hot flushes in bed for well over 12 months having countless bad nights sleep, since having these I have never slept so good! My husband often comments that since having these I have done nothing but snore and keep him awake at night! I have been recommending these to everyone I know (especially being of a certain age) not only because they are lovely and cool but comfortable as well, I cannot believe the difference they have made to my sleep! Worth every penny.

Lynn Pilling

27/01/2020

Great product - very impressed with the cooling abilities and exceptional comfort. I've always struggled to find a pillow that I'm 100% happy with, but this ticks all the boxes. Thanks again, CoolSoft! Highly recommended.

Chris Leban

28/01/2020

I bought the CoolSoft Pillow as a Christmas present for my partner. It came the day after I ordered it and he still tells everyone how amazing it is, he says he has never slept so well it stays cool all night. Highly recommend this to anyone.

Matilda Tosh

24/01/2020

Love my pillow and topper. Both really comfy. Free next-day delivery too which I didn't expect! It actually works and is really cold when you touch it! Tried other cheaper options and they just didn't work as this does.

Denise Weston

11/09/2019

I purchased CoolSoft Mattress Topper and Pillows, they have been great in helping me to get a great nights sleep. Love the cool feel when I get into bed. I would rate it 5, I would recommend it.

Dawn Holland

19/11/2019